Refund policy

REFUND & RETURN POLICY

Every order is checked before it ships. Because our products are cosmetic and sealed for hygiene and safety, we do not accept returns or exchanges for change of mind.

We will make it right if your order arrives damaged, faulty, or incorrect. Contact us on Whats App at +92 326 6010470 within 48 hours of delivery with your order number and a photo of the item. Once confirmed, we will arrange a replacement or a full refund at no additional cost to you.

Refunds, where applicable, are issued to your original payment method or via bank transfer for Cash on Delivery orders, within 7–10 working days of the returned item being received or the issue being confirmed.

This policy does not affect your statutory consumer rights.